Done-for-you new-patient intake · Hematology & Oncology
Every referral called back within one business day. Or you don't pay for the month.
Ehsaas runs your entire new-patient intake: referrals, insurance and network checks, record collection, chart summaries, and patient outreach. It's led by an oncology intake specialist with 16+ years in cancer centers, backed by AI that never lets a fax sit in a tray.
No contracts. No EHR migration. We'll show you where referrals are leaking, even if you never hire us.
ICD-10 C90.00 · Multiple myeloma, not in remission
- Referral received & triagedHem/onc urgency flag appliedTue 9:14a
- Eligibility + network verifiedMedicare Advantage HMO · in networkTue 9:31a
- Patient called & bookedWelcome texts scheduledTue 10:02a
- Referring office notifiedLoop closed same dayTue 10:05a
- Bone marrow path report requestedChart summary ready for MD reviewTue 11:40a
Illustrative example · not a real patient
The leak nobody reports on
Your biggest revenue leak isn't in billing. It's in the fax tray.
You never see this loss on a report. You just see a schedule with holes in it. Here's the same referral, two ways.
Typical intake week
Patient lostResult: an empty slot, a frustrated referrer, and nobody notices.
With Ehsaas
Patient keptResult: a kept patient and a referrer who sends you the next one.
- Referrals sitting in a fax queue for days because your intake person is out, overloaded, or just quit
- New patients arriving with half their records, so the first visit becomes a records hunt
- Network surprises discovered after the visit instead of before it
- Referring offices that stop sending patients because nobody calls them back
- Physicians and nurses doing intake work they were never hired to do
Every one of these is fixable. Not with another hire. With a system.
The offer
The Ehsaas Zero-Leak Intake System
We become your new-patient intake department, fully staffed and largely automated. We're accountable to one number: how fast referrals become booked, prepared patients.
1-business-day referral response
Every referral logged, triaged by oncology urgency, and the patient contacted.
Replaces: the fax tray and the sticky notes
Insurance & network check
Eligibility, sub-plan, and in-network status verified before the appointment is booked.
Replaces: surprise denials and awkward reschedules
Complete-chart chase
We get missing path, imaging, and labs from the referring office so your nurses don't have to.
Replaces: your nurses on hold with other offices
AI chart summary
Referral records organized into a one-page brief, prepared for physician review.
Replaces: 40 pages of unsorted PDFs
Referrer loop closure
The referring office hears back the same day their patient is booked.
Replaces: the silence that kills referral relationships
Patient welcome sequence
Calls and texts so new patients know what to bring, where to go, and when.
Replaces: no-shows and anxious phone calls
Weekly intake report
Referrals received, contacted, booked, and your time-to-appointment, every week. You'll always know it's working.
+3 bonusesFounding practices only
- Free referral leak auditWe review your last 90 days of referrals and show you where patients fell through.
- Done-for-you support group programA weekly virtual cancer support group, hosted and staffed by us, branded to your practice.
- Referring office re-activation campaignWe reach out to referrers who've gone quiet and bring them back.
A full-time intake coordinator costs you salary, benefits, PTO, turnover, and training. Ehsaas costs a fraction of that, never calls in sick, and comes with a guarantee.
See if we're a fitHow it works
Live in 14 days. Nothing changes for your team.
Book your Intake Audit
We map your current referral flow on Zoom and show you where patients are slipping away.
We plug in
BAA signed, EHR access set up, referral fax and phone lines routed to Ehsaas. Your staff keeps working as usual.
Referrals become prepared patients
Every referral worked, verified, summarized, and booked, with a weekly report to prove it.
20 minutes · Zoom · No obligation
Why Ehsaas
AI does the busywork. An oncology intake veteran makes the calls.
For 16 years I've worked the front door of cancer centers. I've watched patients wait a week for a call that should have taken an hour, because the system was broken, not because anyone didn't care. Ehsaas is the intake department I always wished every practice had.
Crissy, Founder & Head of Intake
- Oncology-onlyWe know a new acute leukemia referral can't wait the way a stable MGUS follow-up can.
- Human-backed AIAutomation handles the speed. Experienced people handle the exceptions.
- Inside your EHRNo new software for your staff to learn.
Ehsaas means feeling, or compassion. It's how every patient should feel from the very first call.
Risk reversal
The Ehsaas 1-Day Promise
If any referral we receive isn't contacted within one business day, that month's fee is on us. No fine print. We carry the risk so you don't have to.
| In-house intake coordinator | Ehsaas | |
|---|---|---|
| Monthly cost | Salary, benefits, PTO, turnover | A fraction of that |
| When someone's sick or quits | Referrals wait | Always covered |
| Training time | Weeks | None for your team |
| Insurance + network checks | Manual, when there's time | Automated, then verified |
| Chart summaries | No | Every new patient |
| Performance report | Rarely | Every week |
| Guarantee | None | 1-Day Promise |
Keep one new patient from walking out the door, and Ehsaas has paid for itself.
Questions practice managers ask
Straight answers.
We already have an intake person.
Keep them. Ehsaas can handle overflow, cover when they're out, or free them up for in-clinic work. Many practices start with a backup role and expand from there.
Is this HIPAA-compliant?
Yes. We sign a Business Associate Agreement before we touch a single record, and patient data stays in your EHR and our HIPAA-compliant systems.
Will AI make mistakes with my patients' records?
AI organizes and summarizes; people verify. Chart summaries are prepared for your physician's review and never replace it.
Do we need to switch EHRs or software?
No. We work inside the systems you already use.
What if it doesn't work for us?
There's no long-term contract, so you can cancel anytime. The 1-Day Promise means you never pay for slow service.
How fast can we start?
You can be live within 14 days of our first call.
Free Intake Audit
Your next referral is already on its way. Who's going to call them back?
In 20 minutes we'll walk through your current intake process, show you where patients are slipping through, and tell you honestly whether Ehsaas is a fit. If it isn't, you still leave with a leak audit your own team can use.
- A map of your referral flow, from fax to first visit
- Your biggest leak points, ranked
- A clear yes or no on fit, with no pressure either way